GolfIQ Support

Need help with GolfIQ? We're happy to hear from you.

Email: openloopstudios@gmail.com
We usually reply within 1–2 business days.

Common questions

How do I cancel my subscription?

Subscriptions are managed by Apple. Open Settings → your Apple ID → Subscriptions → GolfIQ, then tap Cancel. You keep Pro access until the end of the paid period.

How do I restore my purchase on a new device?

Open the paywall in the app and tap Restore Purchases while signed in with the same Apple ID.

How do I delete my account?

Go to Profile → Delete Account in the app. This permanently removes your account, rounds, and practice plans.

My AI practice plan didn't generate

Plan generation needs an internet connection and can take up to ~20 seconds. If it fails, the app falls back to an offline plan — try logging your next round when back online.